JOURNEYS BY EXOTIC
Terms and Conditions
Cancellations are subject to the following penalties of the full trip price:
20% non-refundable deposit due at the time of confirmation
90-60 days prior to arrival: 50% penalty
60-30 days prior to arrival: 75% penalty
30 days or less prior to arrival: 100% penalty
- 20% non-refundable deposit at the time of confirmation*
- Final balance is due 90 days prior to arrival
*Deposit amount subject to change based on domestic flights included and/or peak season travel dates.
Do you recommend Travel Protection?
Journeys by Exotic recommends that you purchase a travel protection plan to help protect you and your travel investment against the unexpected. Travel protection plans can include coverage for Trip Cancellation, Trip Interruption, Emergency Medical and Emergency Evacuation/Repatriation, Trip Delay, Baggage Delay and more.
For your convenience, we offer travel protection through Travelex Insurance Services. For more information on the available plans or to enroll, click on the link below or contact Travelex Insurance Services at 800-228-9792 and reference location number 32-0884.
Please Note: To be eligible for the waiver of pre-existing medical condition exclusion, the protection plan must be purchased within 15 days (Travel Basic) or 21 days (Travel Select) from the time you make your initial trip deposit. However, the plan can be purchased any time prior to departure.
The product descriptions provided here are only brief summaries. The full coverage terms and details, including limitations and exclusions, are contained in the insurance policy. If you have questions about coverage available under our plans, please review the policy or contact Travelex Insurance Services at 800.228.9792 or email [email protected]. Travelex Insurance Services, Inc CA Agency License #0D10209. All products listed are underwritten by, Berkshire Hathaway Specialty Insurance Company, NAIC #22276. 11.17 83I
It is the responsibility of passengers to see that proper documentation is obtained in advance of the trip. A passport valid for a minimum of 6 months is required of all nationals.
Additionally, all passengers are required to hold a valid visa wherever required. It is the passenger’s responsibility to check with the appropriate consulates as to the visa requirements and obtain proper travel documents before the trip. Visa fees are not included.
It is the passenger’s responsibility to take all precautions with regard to health regulations.
AIR TRANSPORTATION & PASSENGER NAME
Air transportation is based on one-way or round-trip economy class travel on airlines specified in each program or itinerary. Often air transportation within the tour programs or destination(s) is arranged locally. Airfares are not refundable once air transportation has begun. Tickets are made out in the name of the customer and are not transferable. Passengers are responsible to ensure that the names printed on the ticket exactly match their passport names. Due to newly introduced security measures, any name change including minor spelling corrections may require airline reservations to be canceled and rebooked. Reservations are subject to availability at the time of rebooking. Subsequent name corrections will be subject to an airline-rebooking fee of up to $200 per ticket. Journeys by Exotic Inc. will not be held responsible for the denial of services by a carrier due to any name discrepancy. Name changes must be advised in writing. Tickets are valid only on the dates and flights indicated. Unused portions of tickets may not be used for travel on other flights and are not subject to refund at any time.
Baggage is at owner’s own risk throughout the tour. Baggage allowances are trip specific and will be advised at time of booking. Excess baggage charges are strictly enforced and it is the responsibility of the passenger to pay these charges at the airport.
All hotel accommodations will be provided in hotels mentioned or of similar category. Journeys By Exotic Inc. reserves the right to substitute hotels of similar category whenever necessary. Hotel rooms are assigned on a random “run-of-the-house” basis by each hotel unless otherwise requested or pre-arranged. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Triple rooms usually consist of standard twin beds plus a sofa/folding bed or “rollaway” bed for third person. The number of persons accommodated does not dictate the room size.
SIGHTSEEING, TRANSFERS PORTERAGE AND TIPS
All sightseeing and transfers will be conducted in private vehicles unless otherwise specified. Transfers include the handling of one piece of standard size luggage per person. Tips to guides and drivers are not included and are customary.
On dates including, but not limited to religious holidays and national celebrations, some monuments and sites may be closed. On these occasions, touring itineraries may be amended to reflect these closures.
All rates quoted include handling charges imposed by Journeys By Exotic Inc. All rates published include the costs of communications, financial transactions, preparation and distribution of passenger documentation and promotional costs of these programs.
LAND AND AIR COST
All land and air costs are in U.S. dollars and based on tariffs, rates of exchange, costs and schedules in effect July 1, 2019 and are subject to change without notice. Any fluctuation of currencies could result in a higher land cost. In any case, no surcharge will be imposed after the final tour payment is received. The land & air price includes hotel accommodations based on two people sharing a room, economy class airfare within the itinerary, transfers and sightseeing as specified in each itinerary. Journeys By Exotic Inc. is under no obligation to give a breakdown of costs for any journey.
Tour prices do not include meals unless specifically indicated in the itinerary, service charge for obtaining visas, foreign airport departure taxes, laundry, mineral water, beverages, and items of a strictly personal nature.
US DEPARTMENT OF STATE TRAVEL ADVICE
From time to time, the US Travel Department (www.travel.state.gov) issues Travel Advisory Notices giving advice regarding travel to a particular destination, which you should consult. If their advice to US citizens is to defer travel we may have to cancel your travel program. If their advice is against non-essential travel we will not usually cancel your travel program, but will be happy to give our opinion of the possible risks involved. The decision to travel or not in this case will be yours, and our normal cancellation conditions will apply. You should also check your travel insurance to confirm how a Travel Notice affects your policy.
Journeys By Exotic Inc. gives notice that it is acting only in the capacity of agent in all matters regarding travel, whether by railroad, motorcoach, motorcar, boat or airplane, including all matters of reservations, transportation and tour operation, and assumes no liability for injury, damage, loss, accident, delay or irregularity which may be caused either by reason of defect in any vehicle, or through the act or default of any company or person engaged in conveying the passenger, or in carrying out the arrangements of the tour(s), or otherwise. We can accept no responsibility for losses or additional expenses due to delay or changes in air or other services, sickness, weather, strike, war, quarantine or other causes or acts of God. Although Journeys By Exotic Inc. anticipates no changes in the itineraries or accommodations, etc. the right is reserved to make any changes with or without notice that might become necessary in the best interest of the tour or services. In such cases any additional expenses must be borne by the passenger. The right is also reserved to withdraw any tour announced in this program and to substitute hotels if necessary. Journeys By Exotic Inc. reserves the right to decline, accept or to retain any person as a member of any tour at any time.
The airlines concerned are not held responsible for any act, omissions or event during the time passengers are not on board their planes or conveyance. The passage contract in use by the airlines concerned, when issued, shall constitute the sole contract between the airlines and purchaser of these tours and/or passenger. Any and/or all transportation companies herein mentioned shall have or incur no responsibility or liability to any travel aside from their liability as common carriers. All fares shown by the airlines are subject to change at any time without notice, and land costs are based on present value of foreign currencies in relation to the U.S. dollar, and in current tariffs, and are subject to adjustment (either way) until time of final payment by passenger. Journeys By Exotic Inc. is in no way responsible for faulty, inferior or non-delivery of any items purchased by tour passengers during their trip.